Legal & policies
Cookie policy
RishteDesk uses only the cookies it needs to work. There are no advertising or tracking cookies on the public site.
On this page
Summary in plain words
- We use essential cookies to keep you signed in and keep the site secure. The site cannot work without them.
- Small preference cookies remember your language and, for visitors outside Pakistan, your display currency.
- No advertising cookies and no cross-site tracking. On public pages only, Google Analytics uses an anonymous analytics cookie. Outside the UK, EEA and Switzerland it runs by default and you can turn it off with "No thanks"; inside those regions it runs only if you choose "Allow". It never runs in member areas.
- We never use cookies to show your profile to search engines or to sell your data.
The full details are below.
What cookies are
Cookies are small files your browser stores so a website can remember you between pages and visits. Similar technologies, such as local storage in your browser, are covered by this policy too.
Cookies we use
| Cookie | Why | How long | Can you turn it off? |
|---|---|---|---|
| Session (rishtedesk-session) | Keeps you signed in as you move between pages. | Until 2 hours after your last visit | No — you cannot sign in without it |
| Security token (XSRF-TOKEN) | Keeps your forms safe and blocks forged requests from other websites. | Same as the session | No — needed for security |
| Remember me | Keeps you signed in on this device, only if you tick it when signing in. | Until you sign out | Yes — leave the box unticked |
| Language (rd_locale) | Remembers the language you chose for the site. | 1 year | Yes |
| Currency (rd_cur) | For visitors outside Pakistan, remembers USD, GBP or PKR for displayed prices. Payments are always in PKR. | 1 year | Yes |
| App mode (rd_app) | Set only inside the RishteDesk app, so the website shows the app’s own menu instead of the website’s. | While you use the app | Yes — it is only used in the app |
What we do not use
- No advertising cookies.
- No cross-site tracking.
- No analytics in member areas. On public pages, Google Analytics runs in consent mode: outside the UK, EEA and Switzerland anonymous analytics (cookie _ga) run by default and you can turn them off by choosing "No thanks" in the bar at the bottom of the page; inside the UK, EEA and Switzerland the cookie is set only after you choose "Allow". You can change your choice later by clearing this site's data in your browser.
If this ever changes, we will update this page and its date before any new cookie is used.
Managing cookies
You can clear or block cookies in your browser settings at any time. Without the session cookie you cannot sign in; everything else keeps working.
Cookies set by others
- Our network and security provider may set a short-lived security cookie to tell real visitors apart from automated attacks. It is used only for security and is not used to track you.
- If you choose to sign in with Google or Facebook, those companies set their own cookies on their own pages, under their own policies. Nothing from them is placed on RishteDesk pages unless you use their sign-in.
More information
How we handle personal data is explained in our Privacy policy.
Contact us
Write to us by email and a person will reply within 2 working days.
- General help hello@rishtedesk.com
RishteDesk is a service operated by ARBSBUY (SMC-PRIVATE) LIMITED, a company incorporated in Pakistan under the Companies Act 2017 (CUIN 0310402).